(NNPA)—In everyday life, birthdays and anniversaries of many sorts are observed and celebrated. When it comes to consumer finance, there are two more anniversaries worth celebrating.
Congress enacted the Dodd-Frank Wall Street Reform Act on July 21, 2010 in response to the largest national economic challenge since the Great Depression. A key goal was and remains to protect the nation and its taxpayers from ever again bearing the financial burdens of risky deals by Wall Street and other private financial players. The following year, the Consumer Financial Protection Bureau opened its doors to serve the needs of America’s consumers.
Before the CFPB, no single federal agency had consumers as its sole priority and focus. To date, the Bureau has benefited 17 million consumers through a total of $10.1 billion in financial relief. More than 650,000 consumers have chosen to use its flexible complaint system that includes the options of online, written and telephone complaints in multiple languages.
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